Privacy Policy (Malaysia)

Introduction

Thank you for choosing AutoTek. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services and visit our website. This Privacy Policy is in compliance with the Personal Data Protection Act 2010 (“the Act”) and its regulations. Your privacy is important to us, and we are committed to protecting the information you provide. Please read this policy carefully to understand our practices regarding your personal information. By accessing or using AutoTek, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and payment information when you register an account, make a purchase, or contact our customer support. We may collect information about how you interact with AutoTek, including your IP address, device information, browser type, pages visited, and the actions you take on our website or mobile application. We use cookies and similar technologies to collect information about your browsing behaviour, enhance your experience, and analyse trends. You can manage your cookie preferences through your browser settings.

Description of personal data

Name;
Email address;
Mobile phone no.;
IP address;
Personally identifiable information defined by the international privacy laws or standards.

Use of Information

We use your personal information to provide, maintain, and improve AutoTek’s services, customise your experience, process transactions, and respond to your inquiries or requests. We may send you transactional or promotional emails, SMS messages, or push notifications about our products, services, and updates. You can opt-out of marketing communications at any time. We may anonymize and aggregate the information we collect to generate statistical data and insights, which we may use for research, analytics, and marketing purposes.

Data Sharing and Disclosure

We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering services, processing payments, or analysing data. These service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose. We may disclose your personal information if required by law, court order, or governmental authority, or if we believe it is necessary to protect our rights, safety, or property, or to prevent fraud or illegal activities.

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

AutoTek may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information. AutoTek is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Sources of personal data

AutoTek may obtain your personal data from the following sources including but not limited to application forms, website, business cards.

Transfer of Personal Data

AutoTek takes protection of personal data seriously and we are serious about providing a comparable level of protection for personal data should the information be processed or used outside of Malaysia by our vendors or experts.

Data subject obligations

It is necessary for AutoTek to collect and retain your personal data. Therefore, it is also obligatory for you to supply personal data to us in the most accurate manner. If you do not provide us with personal data, AutoTek is unable to process personal data on your behalf for the Use of Information stated or effectively render our services and all relationships created or to be created between us shall then be terminated and ceased to be in effect immediately.

The rights of data subject

To request access to personal data
You have the right to request for access to personal data processed by us with reasonable notice. Access requests can be made via email.
To request correction of personal data
You have the rights to request for correction and/or update of your personal data that is inaccurate, incomplete or outdated.
To limit processing of your personal data
You are entitled to limit our processing of personal data by expressly withdrawing the consent given previously, in each case, including for direct marketing purposes subject to any applicable legal restrictions, contractual conditions and within a reasonable time period.

Changes to Privacy Policy

AutoTek reserves the right to amend this Privacy Policy from time to time without prior notice. We advise that your check our website for this Privacy Policy on a regular basis. www.autotek.my